Privacy policy

Introduction

This policy explains how Pursvex (“we”, “us”) handles personal data when you visit our website, register for an account or use our services. We act as data controller and process your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

We collect the details you give us, such as your name, email address, phone number and identity documents, together with technical data including your IP address, device type, browser and how you use the platform. Where you trade, we also keep records of deposits, withdrawals and transactions.

How we use your information

We use your data to open and run your account, verify your identity, carry out anti-money-laundering checks, provide customer support, keep the platform secure, improve our services and, where you have agreed, send you updates about our products and market insights.

Lawful basis for processing

We rely on the performance of our contract with you, compliance with our legal obligations, our legitimate interest in running a secure and effective service and, for optional marketing, your consent, which you can withdraw at any time.

Data security

Your information is protected by 256-bit encryption in transit, strict access controls, two-factor authentication on staff systems and regular independent security testing. Access is limited to people who need it to do their job.

Sharing your information

We never sell your personal data. We share it only with trusted service providers who help us deliver the service, such as identity-verification, payment and hosting partners, and with public authorities where the law requires it. Every provider is bound by a contract that protects your data.

International transfers

Some providers may process data outside the United Kingdom. When that happens we make sure an appropriate safeguard is in place, such as UK adequacy regulations or the International Data Transfer Agreement issued by the Information Commissioner’s Office.

How long we keep data

We keep personal data only for as long as the purposes described here require. Account and transaction records are normally retained for at least five years after our relationship ends, to meet anti-money-laundering obligations.

Your rights

You have the right to access, correct or erase your data, to restrict or object to processing, to data portability and to withdraw consent at any time. If you are unhappy with how we handle your information, you can complain to the Information Commissioner’s Office (ICO).

Cookies

We use essential cookies to keep the site working and to remember your preferences. Our market ticker stores the latest prices in a cookie for 24 hours so they load quickly on your next visit. You can manage cookies through your browser settings.

Children

Our services are intended only for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18.

Contact us

For any privacy question, or to exercise your rights, email [email protected]. We aim to respond within one month, as UK GDPR requires.